Shipping Policy

At FITORAWOEESO, we are committed to delivering safe and enjoyable children’s toys to our customers in a timely and transparent manner.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, customers will be notified via email.

2. Shipping Time

Our products are shipped from our suppliers’ warehouses. Estimated delivery times are as follows:

• Standard Shipping: 7–15 business days

• Expedited Shipping (where available): 5–8 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or local conditions.

3. Shipping Cost

Shipping fees (if applicable) will be calculated and displayed at checkout. We may offer free shipping on selected products or promotions.

4. Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to become active.

5. Customs, Duties, and Taxes

FITORAWOEESO is not responsible for any customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer.

6. Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Lost or Delayed Packages

If your order is delayed beyond the estimated delivery time, please contact us at yenvanjo037@gmail.com. We will assist you in tracking the shipment and finding a suitable solution.

8. Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: yenvanjo037@gmail.com